Privacy Policy

1.1 Information You Provide to Us

• Contact details: name, email address, phone number (e.g., via our contact form or newsletter sign-up)
• Event-related information: if you purchase tickets through a third-party ticketing platform (such as BookMyShow), that platform collects your payment and booking details directly — we may receive limited information from them, such as your name and email, to communicate with you about the event
• Communications: messages you send us via email, contact forms, or social media

1.2 Information Collected Automatically

• Usage data: pages visited, time spent on the Site, referring URLs, browser type, device type, and IP address
• Cookies and similar technologies: used to improve Site functionality, remember preferences, and understand how visitors use the Site (see Section 6)

1.3 Information from Third Parties

We may receive information about you from social media platforms (e.g., if you interact with our Instagram, Facebook, X, YouTube, or LinkedIn pages) or from ticketing partners in connection with event bookings.

We use the information we collect to:

• Provide, operate, and maintain the Site and Services
• Send you updates about upcoming events, ticket alerts, and promotional content (where you've opted in)
• Respond to your inquiries and provide customer support
• Improve and personalize your experience on the Site
• Analyze usage trends to improve our events and marketing
• Comply with legal obligations and enforce our Terms of Service
• Protect against fraud, unauthorized access, and other security risks

Where applicable under Indian law (including the Digital Personal Data Protection Act, 2023), we process your personal data based on:

• Your consent (e.g., for newsletter sign-ups)
• Performance of a contract (e.g., facilitating event-related communications)
• Legitimate interests (e.g., improving our Services, preventing fraud)
• Compliance with legal obligations

We do not sell your personal information. We may share your information with:

• Ticketing partners (e.g., BookMyShow) to facilitate event bookings — subject to their own privacy policies
• Service providers who help us operate the Site, send communications, or process data (e.g., email marketing platforms, hosting providers)
• Legal and regulatory authorities, where required by law, court order, or to protect our rights, safety, or property
• Business transfers, in the event of a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction

Our Site links to third-party platforms including BookMyShow (ticketing) and our social media pages (Instagram, Facebook, X, YouTube, LinkedIn). These platforms have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third parties.

We may use cookies and similar technologies to:

• Remember your preferences
• Understand Site traffic and usage patterns
• Support analytics and marketing efforts

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent (e.g., unsubscribe from marketing emails at any time)
• Object to or restrict certain processing of your data

To exercise any of these rights, please contact us using the details in Section 13.

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.

If you access the Site from outside India, please note that your information may be processed and stored in India or other jurisdictions where our service providers operate, which may have different data protection laws than your home country.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: Exp Live Entertainment LLP Email: Info@explive.in Website: explive.in